Website: https://sunshineoutfits.online/
Contact: admin@sunshineoutfits.online
1. Overview
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund in accordance with the terms below.
2. Return Eligibility
To qualify for a return:
- The request must be made within [Insert Number] days of delivery
- The item must be unused, unworn, and unwashed
- The item must be in original packaging with tags attached
- Proof of purchase is required
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
The following items are not eligible for return or refund:
- Items marked as Final Sale
- Undergarments or hygiene-sensitive items
- Gift cards
- Items damaged due to misuse or improper care
4. Return Process
To initiate a return:
- Email us at admin@sunshineoutfits.online with your order number and reason for return.
- Wait for return approval and instructions.
- Ship the item to the provided return address.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to the original payment method
- Processing time is typically [Insert Number] business days
- Shipping fees are non-refundable unless the return is due to our error
6. Exchanges
We replace items only if they are defective, damaged, or incorrect. To request an exchange, contact us at admin@sunshineoutfits.online.
7. Damaged or Incorrect Items
If you receive a damaged or wrong item:
- Contact us within 48 hours of delivery
- Provide clear photos of the issue
We will arrange a replacement or full refund if approved.
8. Late or Missing Refunds
If you have not received your refund after the processing period:
- Check with your bank or payment provider
- Contact us at admin@sunshineoutfits.online for assistance
9. Policy Updates
We may update this policy at any time. Changes become effective once posted on this page.